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Post by GLSHOOTER on May 1, 2013 14:28:31 GMT -8
Black Hole has been covered up with orders in the past few days. The phones are so busy that work is being impacted adversely.
TEMPORARILY:
Please use the INTERNET to make any order for barrels with BHW. The office staff will respond to all E-mails within a day or two. Please bare with them on this temporary issue.
Thanks for all your support and business as the BHW family is busy trying to meet the demands of discriminating shooters all over the country.
Greg Lamb
BHW Pro Staff
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Post by gearedandready on May 2, 2013 6:58:37 GMT -8
This is good information to have. I sent a couple of emails and have not heard back.
It would really help, and alleviate some concern to hear back.
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Post by GLSHOOTER on May 2, 2013 8:12:26 GMT -8
This is good information to have. Although I have sent several emails over the last couple of weeks with no response. Also two of the 3 contact numbers I have are now disconnected. I have a large(esk) order pending. It would really help, and alleviate some concern if someone would respond to the email I sent yesterday. Maybe you ought to give 'em 24 hours or so to respond? The above posting mentioned a day or two. If your order is in look at 10-12 weeks for delivery. The entire industry, no matter who they are, is going nuts and BHW is a company that builds quality products for not only the fellow on the phone but for many well respected industry rifle builders. Greg |
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Post by gearedandready on May 2, 2013 10:38:24 GMT -8
Maybe you ought to give 'em 24 hours or so to respond? The above posting mentioned a day or two. If your order is in look at 10-12 weeks for delivery. The entire industry, no matter who they are, is going nuts and BHW is a company that builds quality products for not only the fellow on the phone but for many well respected industry rifle builders. Greg Thank you Andy and Denise for getting back with me! You rock! |
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Post by AndyBHW on May 2, 2013 11:46:56 GMT -8
I just spoke with Denise and she is going through your order as I type. You should have a response from her soon. She is extremely busy right now and working through the requests for information as they come through in order.
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Post by gearedandready on May 2, 2013 12:11:08 GMT -8
She responded, thank you so much I was getting worried.
I understand completely I am going through growing pains of my own in my business. I have recently stopped taking anymore custom builds, in order to complete what I have and continue to provide support for the website.
I appreciate you getting back with me. I'll let my clients know.
I will say that I am very impressed with your products, the barrels are great and I really enjoy working with them.
Wonderful builds.
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