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Post by Deleted on Jan 9, 2012 22:05:34 GMT -8
I am waiting well over 4 months now. Didn't order anything special. Anyone in the same situation? I hope they didn't forget about my order!
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Post by Deleted on Jan 10, 2012 6:06:21 GMT -8
I am waiting well over 4 months now. Didn't order anything special. Anyone in the same situation? I hope they didn't forget about my order! Why don't you call Black Hole and ask? Or you could send Andy or Kiz a PM or an email. I am sure that will get you an answer faster than posting a question on the forum. andy.bhw@gmail.com blackholeweaponry.cs@gmail.com
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Post by Deleted on Jan 10, 2012 7:56:32 GMT -8
Is there really a reason why a simple question should not be posted? I believe that is a good reason for posting on a forum, finding others experiences and opinions. I did send an email but got an autoresponder so thanks for sharing those emails, I will try there.
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Post by Deleted on Jan 10, 2012 8:19:10 GMT -8
I did give you my experience and my opinion. I also gave you a way to find the answer to your question.
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Post by Deleted on Jan 10, 2012 9:05:29 GMT -8
What did you order One shot??? I just had a barrel show up a few mins ago and it isn't what I ordered last month, Its 24 inches long Satin finish 6x45 but for some reason its threaded why thread a 6x45 is beyound me,,, Andy got back to me and is checking on it now.
So is this what you ordered???
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Post by Deleted on Jan 10, 2012 10:23:29 GMT -8
1shot: We are having Stacy contact you. (I'm not personally in the shop at this current moment) 4 months is a bit long of a wait. I'm worried it got shuffled when we did our restructuring this summer. We have VERY few orders still outstanding that are older than October. The reason you got an autoresponder is because I have deactivated the old Sales@blackholeweaponry email account as of this month. In all our data transferring back in august we switched over to departments to better handle the volumes of inquiries coming in. I wanted to eliminate confusion created when we have ALL kinds of questions coming into the Sales email and not being correctly routed. I personally HATE rerouting email because it increases the chance of being sent to Junk-mail filters. So now every department has their own email address. If anyone is still sending email to the Sales@blackholeweaponry.com or blackholeweaponry@gmail.com email address, please don't. Sales is obsolete now and the latter one is being converted to our CNC tech's email. I cannot guarantee your messages will be received if there are sent to those two email addresses. I have been trying to forward messages to the correct departments if I see them pop up. But I have been monitoring it less frequently as I made these changes to our email system back in September. You can find the department listings and contact information on our main webpage and here on the forum under Announcements: "How to contact us" Thread. www.blackholeweaponry.proboards.com/index.cgi?board=announcements&action=display&thread=362
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Post by Deleted on Jan 10, 2012 10:50:34 GMT -8
Hey thanks everyone for the prompt response. That is what I thought, that maybe you were doing some sort of IT reorganization or something because whenever I asked a question before always got a very quick response. I see all my buddies getting their barrels and I am here left w/o Christmas LOL! I have to say that regardless of the wait and this instance, communication has always been a great experience with the BHW staff, always fast and friendly. Originally I said I was not in any hurry but now I started to worry maybe something happened with the order.
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Post by Deleted on Jan 10, 2012 18:57:49 GMT -8
I think that is the one. I got a notification already from Stacy on status. So thanks for the prompt response.
Yes, no more than one bullet at the time I promise!! LOL! ..threads were ordered to install a harmonics tuner device from peak tactical. Thanks.
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Post by rswarden on Jan 13, 2012 9:43:38 GMT -8
Tried emailing Stacy a week ago, to check on the status of my barrel. Order for a 308 barrel was 10/19/2011, so its pretty close to 12 weeks now. Ive yet to hear any reply whatsoever. Also sent a PM to Kiz. I understand ya'll are busy. Should I be expecting a longer wait? If so, I might be forced to change my plans.
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Post by GLSHOOTER on Jan 13, 2012 12:16:20 GMT -8
Tried emailing Stacy a week ago, to check on the status of my barrel. Order for a 308 barrel was 10/19/2011, so its pretty close to 12 weeks now. Ive yet to hear any reply whatsoever. Also sent a PM to Kiz. I understand ya'll are busy. Should I be expecting a longer wait? If so, I might be forced to change my plans. You could call them on the phone and eliminate them having to read your post and delaying the search. Greg
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Post by Deleted on Jan 16, 2012 14:32:27 GMT -8
Tried emailing Stacy a week ago, to check on the status of my barrel. Order for a 308 barrel was 10/19/2011, so its pretty close to 12 weeks now. Ive yet to hear any reply whatsoever. Also sent a PM to Kiz. I understand ya'll are busy. Should I be expecting a longer wait? If so, I might be forced to change my plans. I received your PM on Thursday and handed Stacy your info then. I just want to followup and make sure that you have received a response.
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Post by rswarden on Jan 16, 2012 14:54:07 GMT -8
Yes I did, thank you Kiz.
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Post by Deleted on Jan 16, 2012 15:04:56 GMT -8
Let me know if I need to address anything further. Sorry it's been taking so long
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Post by Deleted on Jan 20, 2012 11:33:30 GMT -8
rswarden, Did you get the status on your barrel? I hope you make it for the hunt.
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Post by rswarden on Jan 20, 2012 14:05:44 GMT -8
I did, Stacy emailed me and said shipping by 1/23-1/27. So I have my fingers crossed. As for the pig hunt, I will probably use a diff rifle. No big deal.
How about your barrel? Any good news to share?
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