|
Post by pxranger on May 8, 2012 11:48:21 GMT -8
on the order page, what information is updated for status info? mine says "approved" now, will the next update be "shipped" or will other status updates be posted?
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on May 8, 2012 13:11:32 GMT -8
Unfortunately with our current online ordering system we can't do real time updates. We are working to get our new system online soon. That one will actually incorporate a bar-code scanning system into our process so we can remotely track orders in real time at each station as they move through the shop. I am not quite sure if that will ultimately be incorporated into the new online ordering system as well so customers can log in and see their barrel in process or if it will just be available to our office staff. I currently don't have a hand in the process of getting it functioning as we've hired a programming team that specializes in warehouse management systems. We hope to be replacing our current system within the next month or so.
So currently you will see either a Pending or Approved status online, which indicates if we have processed your order yet or not. Pending means that your order has been placed and is awaiting approval from Denise in accounting. Once it reaches "approved", your order would be handed over to Stacy to be scheduled for machining time. So your next electronic update will come from Denise or Stacy directly to your email with a tracking number on the day your order ships.
|
|